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Terms of Service

Effective 2026-05-16 · Version 1.0 · Last updated 2026-05-16

SaaSB2B

1. Agreement to These Terms

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes the organization.

2. Eligibility

You must be at least 16 years old to use the Service.

If you are under the age of majority in your jurisdiction, you may use the Service only with the consent of a parent or legal guardian.

3. Accounts & Responsibilities

  • You are responsible for maintaining the confidentiality of your credentials.
  • You must provide accurate account information and keep it up to date.
  • You are responsible for activities that occur under your account and workspace.
  • You must ensure that any emails, webhook URLs, or other destinations you configure for alerts are authorized and lawful to use.

4. Acceptable Use

You agree not to:

  • Use the Service for unlawful, harmful, or deceptive activities.
  • Attempt to gain unauthorized access to the Service, accounts, or systems.
  • Interfere with or disrupt the Service, including by overloading or automated abuse.
  • Reverse engineer or attempt to extract source code except where prohibited by law.
  • Use the Service to collect or process personal data in a way that violates applicable law (including privacy and employment laws).
  • Use the Service in a way that violates the terms, policies, or technical restrictions of third-party platforms whose content you monitor.

5. Third-Party Services & Content

The Service may display or process public content from third-party sources (e.g., posts, comments, webpages) and may send alerts through third-party platforms you connect. We do not control third-party services, and they may change or become unavailable at any time.

Third-party content remains the responsibility of its respective owners. You are responsible for how you use such content and for complying with third-party terms.

6. Intellectual Property

  • Our IP: The Service (including software, designs, and documentation) is owned by us and protected by applicable intellectual property laws.
  • Your input: You retain ownership of the content you submit to the Service (such as keywords, configuration, and workspace names). You grant us a limited license to use it solely to provide and improve the Service.
  • Feedback: If you provide feedback, you grant us the right to use it without restriction or compensation.

7. Subscriptions, Cancellation & Refunds

The Service may offer paid plans. If a paid plan is enabled for your account, the following applies unless otherwise stated at purchase:

  • Subscriptions renew automatically until canceled.
  • You can cancel at any time; cancellation takes effect at the end of the current billing period unless required otherwise by law.
  • Refunds: except where required by law, fees are non-refundable and we do not provide prorated refunds for partial billing periods.

8. Suspension & Termination

We may suspend or terminate access to the Service if:

  • You violate these Terms.
  • We reasonably believe your use poses a security, legal, or operational risk.
  • We are required to do so to comply with law or a valid legal request.

You may stop using the Service at any time.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Signals, summaries, and sentiment are generated automatically and may be inaccurate. You are responsible for decisions you make based on the Service.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR, IF NONE, USD $100).

11. Indemnification

You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of applicable law or third-party rights.

12. Dispute Resolution

If you have a dispute, please contact us first and we will try to resolve it informally. If we cannot resolve it, either party may bring a claim in the courts specified below, unless mandatory local law provides otherwise.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of Korea, excluding its conflict of laws rules. The courts located in Seoul, Republic of Korea will have exclusive jurisdiction over disputes, except where prohibited by applicable law.

14. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will provide a notice through the Service (for example, an in-app notice) and update the “Last updated” date. Your continued use of the Service after changes become effective constitutes acceptance.

15. Contact

Questions about these Terms can be sent to:

  • Email: legal@oswarld.com
  • Address: (add your business address here)